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Terms and Conditions

 

By accessing this website and/or purchasing from Rotten Pastry you agree to the following Terms & Conditions. If you do not agree, please do not use this site or purchase products.

TERMS & CONDITIONS / STORE POLICY

Rotten Pastry

Last updated: 4/11/26

1. OVERVIEW

This website is operated by Rotten Pastry. Throughout the site, the terms “we,” “us,” and “our” refer to Rotten Pastry.

By visiting our site and/or purchasing from us, you agree to these Terms & Conditions.

2. PRODUCTS

We offer handmade, made-to-order, and small-batch physical products including but not limited to 3D printed items, hand-painted collectibles, and mixed-media goods.

All items are created individually, meaning:

  • slight variations between products are expected
  • imperfections may be present
  • no two items will be exactly identical

These variations are part of the handmade nature of the products.

3. MADE-TO-ORDER / PRODUCTION TIME

Some items are made-to-order. Estimated production and shipping times are listed on each product page.

Delays may occur due to:

  • production time
  • batch size
  • material availability
  • workload fluctuations

We are a small-scale shop and do not operate like a mass production facility.

4. NO RETURNS / NO REFUNDS

All sales are final.

We do not accept returns, refunds, or exchanges for any reason, including but not limited to:

  • buyer’s remorse
  • expectations of appearance differences due to handmade nature
  • minor imperfections or variations
  • delays within reasonable production time

If your item arrives damaged or incorrect, please contact us and we will review the situation on a case-by-case basis. No guarantees.

We do not publicly display personal business contact details. Please contact us via social media or email for support. 

5. CUSTOM / HANDMADE VARIATION NOTICE

Because each item is handmade or partially hand-finished:

  • brush marks, glue marks, or minor surface variations may occur
  • slight assembly differences may be present
  • functional elements may not be perfectly uniform

These are not considered defects.

6. INTELLECTUAL PROPERTY DISCLAIMER

Some products are fan-inspired and original handmade works.

They are not affiliated with, endorsed by, or connected to any official game companies, franchises, or brands.

All trademarks belong to their respective owners.

7. PRIVACY POLICY

We collect basic customer information such as:

  • name
  • shipping address
  • email
  • order details

This information is used only to:

  • process and ship orders
  • communicate about purchases
  • provide customer support

We do not sell or share your personal information with third parties except as required to fulfill your order (e.g., shipping carriers).

8. CONTACT

For questions or order issues, we respond to some Direct Messages on Instagram until we are able to get a better contact system. 

By purchasing from Rotten Pastry, you agree to these terms.

NOT EDIBLE — FOOD IMITATION WARNING

Many items resemble realistic sweets or food but are NOT edible.

Products may contain materials such as polymer clay, silicone, adhesives, paints, plastics, resins, sealants, and other craft materials.

DO NOT EAT. DO NOT PLACE IN MOUTH.

The seller is not responsible for injury, illness, choking, poisoning, or damages resulting from ingestion or misuse.

NOT INTENDED FOR CHILDREN OR PETS

Products are not toys and are not intended for children or animals.

Small parts may present choking hazards

Adult supervision is required around minors

Keep out of reach of young children and pets

The seller assumes no responsibility for harm resulting from improper supervision or unintended use.

NO REFUNDS, RETURNS, EXCHANGES, OR REPLACEMENTS

ALL SALES ARE FINAL.

Due to the handmade, fragile, and often one-of-a-kind nature of the products:

No refunds

No returns

No exchanges

No cancellations after shipment

No replacements

No remakes

This policy applies under all circumstances, including but not limited to:

Buyer dissatisfaction

Accidental damage

Normal wear and tear

Improper use

Items arriving damaged

Lost or delayed shipments

Buyer error

By purchasing, you acknowledge and accept these conditions.

SHIPPING AND RISK OF LOSS

Once an order has been shipped, risk of loss transfers to the buyer.

The seller is not responsible for:

Carrier damage

Postal delays

Lost packages

Theft after delivery

Incorrect addresses provided by the buyer

Any shipping issues must be handled directly with the carrier.

SOURCED BASE ITEMS AND THIRD-PARTY COMPONENTS

Some products incorporate pre-manufactured base items or components obtained from third-party suppliers, including online marketplaces and wholesalers (for example: containers, pill boxes, cases, storage items, and accessories).

These components are legally purchased and then substantially transformed through original hand decoration and artistic modification.

Rotten Pastry is not affiliated with, endorsed by, or sponsored by the original manufacturers or sellers of these base items.

Any trademarks, brand identifiers, or logos present on underlying components remain the property of their respective owners.

To the best of our knowledge:

Base items used are generic or unbranded consumer goods

Items are not food products

Items are not sold as original branded merchandise

Supplier availability may change at any time. As a result:

Specific base items may vary

Exact duplicates may not be possible

Minor differences from product photos may occur

INTELLECTUAL PROPERTY AND PRODUCT USE

All decorative designs, arrangements, photographs, and finished products are original artistic works.

Products may not be copied, reproduced, mass-produced, or used for commercial resale without permission.

Purchase does not transfer copyright or reproduction rights.

ASSUMPTION OF RISK

By purchasing and using these products, you acknowledge that:

Items are fragile decorative pieces

Breakage may occur at any time

Materials may degrade over time

Improper use may result in damage or injury

Use of the product is entirely at the buyer’s own risk.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Rotten Pastry shall not be liable for any direct, indirect, incidental, or consequential damages arising from the purchase, use, misuse, or inability to use the products.

This includes, but is not limited to:

Personal injury

Property damage

Choking or ingestion incidents

Allergic reactions

Loss of use

Dissatisfaction

Financial loss

Maximum liability, if any, shall not exceed the purchase price of the item.

INDEMNIFICATION

By purchasing from Rotten Pastry, you agree to indemnify, defend, and hold harmless Rotten Pastry, its owner, and affiliates from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorney’s fees) arising from:

Your misuse of the product

Failure to follow warnings or safety instructions

Use of the product in a manner not intended

Injury or damages caused after delivery

Your violation of these Terms & Conditions

DISPUTES AND LEGAL FEES

In the event of any dispute, claim, or legal action arising from the use or purchase of products from Rotten Pastry:

The parties agree to attempt to resolve the matter informally first

Any legal action shall be brought in the jurisdiction where the seller operates

  • To the fullest extent permitted by law, the prevailing party may recover reasonable legal fees and costs

NO GUARANTEES OR WARRANTIES

Products are sold “AS IS” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, durability, or longevity.

CHANGES TO THESE TERMS

Rotten Pastry reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction in which the seller operates.

ACCEPTANCE OF TERMS

By accessing this website or placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions in full.

Return and Refund Policy

 Thank you for supporting Rotten Pastry. Due to the handmade and one-of-a-kind nature of our products, all sales are final.

NO RETURNS

We do not accept returns under any circumstances.

NO REFUNDS

We do not offer refunds for any reason, including but not limited to:

  • Change of mind
     
  • Buyer dissatisfaction
     
  • Accidental damage
     
  • Normal wear and tear
     
  • Improper handling
     
  • Items arriving damaged
     
  • Shipping delays
     
  • Lost or stolen packages
     
  • Incorrect address provided by the buyer
     

NO EXCHANGES

We do not offer exchanges or replacements.

NO REPAIRS OR REMAKES

Due to limited materials, time, and the one-of-a-kind nature of most items:

  • We cannot repair items
     
  • We cannot remake items
     
  • We cannot replicate sold-out designs
     
  • We cannot replace broken pieces
     

HANDMADE AND FRAGILE ITEMS

All products are handcrafted and may naturally wear down, loosen, or break over time, especially with regular use.

Items are strongly recommended for decorative and gentle use only.

Breakage or deterioration after purchase is the responsibility of the buyer.

SHIPPING DISCLAIMER

Once an order has been shipped, responsibility transfers to the buyer.

Rotten Pastry is not responsible for:

  • Carrier damage
     
  • Postal delays
     
  • Lost packages
     
  • Theft after delivery
     

Any shipping issues must be handled directly with the shipping carrier.

FINAL SALE AGREEMENT

By completing a purchase, you acknowledge and agree that:

  • All items are sold “AS IS”
     
  • All sales are final
     
  • No refunds, returns, exchanges, or replacements will be provided
     

If you do not agree with this policy, please do not place an order.

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